Digital HR and Change Management Transformation: Evaluating Impacts on Employee Performance in the Tourism Industry
Keywords:
digital transformation; digital HRM; change management; employee performance; tourismAbstract
This study examines the impact of digital transformation in HRM and change management on employee performance in the Asian tourism sector. Based on data from 287 employees in five countries, results indicate digital transformation positively affects both digital HRM and performance. Digital HRM also significantly mediates the transformation-performance link, while change management strengthens this relationship. The SEM model shows good fit with the data. These findings underscore the importance of integrating digital HRM systems and proactive change strategies in digital transformation efforts to boost employee performance in tourism enterprises
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